Item832: Software error - registration

Hello, I get following error, when a new user want to register (It seems to be a perl error):

Can't locate setlib.cfg in @INC (@INC contains: . /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl) at /homepages/xx/xxxxxxxxxx/htdocs/kunden/junges-geislingen/www/bin/view.pl line 40. at /homepages/22/xxxxxxxxx/htdocs/kunden/junges-geislingen/www/bin/view.pl line 40 main::BEGIN() called at setlib.cfg line 41 eval {...} called at setlib.cfg line 41 BEGIN failed--compilation aborted at /homepages/xx/xxxxxxxxxxxx/htdocs/kunden/junges-geislingen/www/bin/view.pl line 41. at /homepages/xx/xxxxxxxxxxxx/htdocs/kunden/junges-geislingen/www/bin/view.pl line 41 For help, please send mail to the webmaster (webadmin@kundenserver.de), giving this error message and the time and date of the error.

Foswiki runs on 1&1 webhost (Managed Server). How can i solve the Problem? The Template registration works...

thx for help

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Does this error happen only in registration? What operating system and web server are you using? Please, verify if the file bin/setlib.cfg exists and the web server user has read permission on it.

-- GilmarSantosJr - 22 Jan 2009

I think it's only at registration. i think SuSe Linux is running on this machine. (How can i discover this? I'm a Linux noob --> Managed Server The file setlib.cfg exists and the webserver has read permission (-r-xr-x---)

hmmm...

-- HolgerSchrag - 22 Jan 2009

If it's a Linux managed server, probably you're running apache, then you have access.log and error.log files somewhere. Please send the last lines of both, just before the error happens

-- GilmarSantosJr - 22 Jan 2009

from the access.log: 93.132.115.174 - - [22/Jan/2009:03:58:03 +0100] "GET / HTTP/1.1" 302 235 www.junges-geislingen.de "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5" "-" 93.132.115.174 - - [22/Jan/2009:03:58:04 +0100] "GET /bin/view.pl HTTP/1.1" 200 14536 www.junges-geislingen.de "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5" "-" 93.132.115.174 - - [22/Jan/2009:03:58:06 +0100] "GET /bin/view.pl/System.UserRegistration HTTP/1.1" 200 909 www.junges-geislingen.de "http://www.junges-geislingen.de/bin/view.pl" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5" "-" 93.132.115.174 - - [22/Jan/2009:03:58:06 +0100] "GET /favicon.ico HTTP/1.1" 404 619 www.junges-geislingen.de "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5" "-" 93.132.115.174 - - [22/Jan/2009:03:58:07 +0100] "GET /favicon.ico HTTP/1.1" 404 619 www.junges-geislingen.de "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5" "-"

i don`t have error.log files on my webhost....hope this info helps...

-- HolgerSchrag - 22 Jan 2009

This looks like a configuration problem. Please follow up in Support web or in IRC; this bugs web is not the right place for this level of exchange. If you find a bug that isn't caused by configuration, feel free to re-open this report.

-- CrawfordCurrie - 08 Mar 2009