Item11573: Help panel is always visible (in EditTopic)

Hello

When editing a topic (no matter if it's raw view or WYSIWYG) the help panel is always visible. There should be a "Show help" button but it's not present. Does anyone know if it's a bug or just misconfiguration.

Any help welcome.

-- TomaszBosak - 27 Feb 2012

This is probably a javascript or configuration issue. You might get faster help asking on the #foswiki IRC channel.

• Did you recently upgrade from an older release?
• Did you recently install or update any extensions?

The help box is shown or hidden with Javascript, by the TwistyPlugin. So you need to make sure that extension is installed and working correctly. It comes with Foswiki by default.

If you've recently upgraded, run the bin/configure script and check for any reported errors. Also visit the Extensions tab - JQueryPlugin settings, and make sure that Release 1.7.1 of JQuery is enabled, and that a theme has been chosen. foswiki theme is the default - an upgrade might not have any theme chosen.

If you think it might be some other extension, see Support.Faq68. You can add that debugenableplugins url parameter to the bin/edit url to selectively disable extensions.

-- GeorgeClark - 27 Feb 2012

Hello,

Many thanks for the info.

Yes we did some upgrades of plugins and the whole Foswiki.

We've checked the setting and it's probably because of TwistyPlugin is not working correctly. We're working now on Twisty settings and configuration.

Will let you know when it's moved forward.

-- TomaszBosak - 28 Feb 2012

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